Ascend Onboarding
Ascend Onboarding
Companies don't learn software.
People do.
Companies don't learn software.
People do.
You're building for scale, but that scale depends on every individual actually mastering your product. Ascend automates personalized, role-based onboarding and keeps users current as your product evolves — giving you complete visibility and the leverage to grow without adding headcount.
TESTIMONIAL
"Ascend redefined our onboarding by shifting from company-led training to tailored, people-centric self-service learning. This has significantly reduced time and costs while giving us complete visibility across the entire onboarding process."
Harri Olkinoura
Sales Manager, Netlife
— Harri, Sales Manager, Netlife
— Harri, Sales Manager, Netlife
"Ascend redefined our onboarding by shifting from company-led training to tailored, people-centric self-service learning. This has significantly reduced time and costs while giving us complete visibility across the entire onboarding process."
TESTIMONIAL
Harri Olkinoura
Sales Manager, Netlife
See how Ascend works in 2 minutes
See how Ascend works in 2 minutes
See how Ascend works in 2 minutes
Is your onboarding built for scale?
Is your onboarding built for scale?
Discover hidden blind spots and churn risks with a free AI-powered audit. Get a clear performance score and concrete improvement insights in minutes.
Discover hidden blind spots and churn risks with a free AI-powered audit. Get a clear performance score and concrete improvement insights in minutes.
Limited Edition
Limited Edition
Platform Features
Built for User Mastery
Built for User Mastery
Total visibility is the only way to scale.
Manage onboarding for 10 or 1,000 organizations from a single dashboard. Ascend provides the multi-tenant infrastructure to automate course creation, track individual progress, and verify mastery across every client, partner, and internal team.
Autonomous Infrastructure
A self-operating engine. Build courses, tutor users, and trigger nudges automatically.
Multi-Tenant Command
Scale effortlessly. Deploy isolated onboarding portals for 1,000+ organizations from a single dashboard.
Absolute Adoption Insight
Track every sales agent, admin, and employee. See exactly who is falling behind instantly.
Role-Based Dashboards
Super Admins, Sales Agents, Company Admins, and Employees see exactly what they need. Nothing more.
AI-Powered Efficiency
Smarter training. Seamless execution. Continuous improvement.
Multi-Tenant Architecture
One platform, hundreds of companies — fully isolated, fully secure.
Organization Analytics
See which orgs that are struggling before they churn.
Role-Based Dashboards
Every role, the right tools — nothing more, nothing less.
AI
Ask the knowledge base…
Send
The end of the support queue.
Give every user a personal tutor that knows your product as well as you do. Lumen eliminates the onboarding bottleneck by answering complex questions instantly using only your verified data. Expert guidance for every learner.
From raw video to professional course.
Content Builder
Stop letting documentation hold back your growth. Record your product knowledge once and let Ascend turn it into a scalable learning engine. Upload raw videos to instantly generate full courses with assessments and searchable transcripts. 40 hours of manual writing, replaced by 5 minutes of automation.
What companies are falling behind?
HEADLINE INSIGHT: Apple and Acme Studios are currently
falling behind in training completion rates,
with Apple at 0% and Acme Studios at 45%.
Spot risks. Trigger results.
Pulse gives you X-ray insight into adoption risks and turns them into immediate action. It automatically suggests next steps, sends nudges to stagnant users, and creates tasks that pull learners back to work until mastery is verified.
AI-Powered Infrastructure
Autonomous execution. Total control.
Autonomous execution. Total control.
Scale your onboarding without hiring.
Our AI engine builds your lessons, answers user questions 24/7, and gives you X-ray insight into adoption risks before they impact your revenue. The infrastructure that ensures your software actually gets used.
From raw video to professional course.
Stop letting documentation hold back your growth. Record your product knowledge once and let Ascend turn it into a scalable learning engine. Upload raw videos to instantly generate full courses with assessments and searchable transcripts. 40 hours of manual writing, replaced by 5 minutes of automation.
AI
Ask the knowledge base…
Send
The end of the support queue.
Give every user a personal tutor that knows your product as well as you do. Lumen eliminates the onboarding bottleneck by answering complex questions instantly using only your verified data. Expert guidance for every learner.
Onboarding Timeline
A structured onboarding timeline. Zero room for confusion.
Track onboarding across all organizations from one timeline. Align expectations instantly by setting clear milestones and target dates for your clients. Know exactly who is on track and who is falling behind—without asking. Get automatic alerts and give every customer full visibility into their own progress.
Track every milestone in one clear timeline
Set automated rules for step completion
Client self-service: Customers see their own progress
Build custom timelines for any role, user, or company
Onboarding Pipeline Tracker
See Every Customer's Progress. No More Guessing.
Track onboarding across all organizations from one timeline. Know exactly which customers are on track, which are falling behind, and what stage each is at—without asking. Set milestones, get automatic alerts, and give customers visibility into their own progress.
Define custom onboarding stages and milestones
Set rules for how steps are completed
Customer self-service: They see their own progress
No more confusion on where companies or learners are in the onboarding pipeline
Multi Tenant
Manage 1,000+ organizations from a single dashboard.
Manage 1,000+ organizations from a single dashboard.
Absolute Isolation
Every client and partner operates in their own secure environment. No shared workspaces, zero risk of cross-tenant data leaks.
Infinite Scale
Add 10 companies or 1,000. Our infrastructure absorbs the growth automatically without adding complexity or inflating your operational costs.
Unified Command
Stop jumping between accounts. Track adoption, performance, and user progress across your entire portfolio instantly.
Frictionless Deployment
Roll out new features, assign mandatory courses, and update compliance training across 1,000+ isolated organizations simultaneously with one click.
Course Builder
Create once. Deploy to all organizations. Update instantly.
Create once. Deploy to all organizations. Update instantly.
Stop wasting weeks on manual documentation. Turn raw product videos into structured courses with AI. Deploy globally or target specific departments across your entire portfolio. Ensuring every individual only sees the content relevant to their exact role.
Video to structured course in under 5 minutes
Target specific departments across 1,000+ organizations
Zero noise: Users only see content built for their role
24/7 AI-tutor trained exclusively on your courses
Absolute Insight
Spot struggling organizations instantly. Intervene before they churn.
Spot struggling organizations instantly. Intervene before they churn.
Stop relying on guesswork and outdated reports. Gain X-ray visibility into completion rates, time-to-value, and engagement across your entire portfolio. Identify at-risk clients instantly and trigger proactive interventions.
Performance Tracking
Monitor completion rates, time-to-value, and engagement metrics by organization—not just by individual user. See exactly which client companies or reseller partners are progressing rapidly, and which are falling behind.
Portfolio Benchmarking
Compare performance instantly across all organizations. Sort by completion rate, time-to-value, or engagement. Identify your top performers and your bottom 10%, allowing you to allocate support resources exactly where they are needed.
Pulse AI Analytics
Let AI analyze patterns across your entire portfolio to surface actionable insights automatically. Get intelligent alerts about at-risk clients, identify trends before they become problems, and execute targeted interventions with a single click.
Stop relying on guesswork and outdated reports. Gain X-ray visibility into completion rates, time-to-value, and engagement across your entire portfolio. Identify at-risk clients instantly and trigger proactive interventions.
The Ascend Ecosystem
Four Views. One Platform. Complete Visibility.
A perfectly isolated ecosystem. Super Admins govern the network, Sales Agents manage portfolios, Company Admins track their teams, and employees get a distraction-free path to mastery.
Everyone gets exactly what they need—from super admins managing hundreds of organizations to sales agents onboarding their first client.
Four Views. One Platform. Complete Visibility.
The Ascend Ecosystem
Super Admin
Your master view as the platform owner. Govern the entire multi-tenant ecosystem, track global performance, and deploy content across all organizations from one ultimate command center.
Sales Agent
Targeted portfolio control. Manage onboarding for the exact client companies assigned to you by the Super Admin. Track progress, spot risks, and drive successful activation from a dedicated view.
Company Admin
Total workforce execution. This dedicated dashboard gives your clients full operational control over their own teams. From bulk-onboarding to real-time compliance tracking, they manage every detail of the rollout to ensure their organization reaches peak performance.
Company Employee
Zero noise. Zero confusion. Every employee gets a personal workspace with content tailored specifically to their department. They only see what is relevant to their role, providing a direct and distraction-free path to the knowledge they need.
Your clients trust you with their data. We help you keep that trust with bank-level security, GDPR compliance, and complete transparency.
Your clients trust you with their data. We help you keep that trust with bank-level security, GDPR compliance, and complete transparency.
Enterprise-Grade Security, Built In
Enterprise-Grade Security, Built In
Your clients trust you with their data. We help you keep that trust with bank-level security, GDPR compliance, and complete transparency.
Enterprise-Grade Security, Built In
Super Admin
The command center for your entire multi-tenant operation. See every organization, track performance across all clients and resellers, deploy content globally from one unified dashboard.
Sales Agent
Manage onboarding for the clients you've sold to. Track which customers are progressing well, identify those who need help, and ensure successful activation—all while staying within your organization.
Company Admin
Manage training for your organization. See your team's progress, assign courses, track completion—completely isolated from other organizations. No access to other companies' data.
Company Employee
Simple, focused view of your assigned training. Track your progress, complete courses, and get certified—without distractions or access to anything beyond your own learning path.
Wave goodbye to
Wave goodbye to
poor adoption rates
misaligned expectations
inconsistent training
forgotten follow-ups
chaotic onboarding
poor adoption rates
misaligned expectations
inconsistent training
forgotten follow-ups
chaotic onboarding
poor adoption rates
misaligned expectations
inconsistent training
forgotten follow-ups
chaotic onboarding
poor adoption rates
misaligned expectations
inconsistent training
forgotten follow-ups
chaotic onboarding
Monthly
Annual
Save up to 20%
Starter
Standardize your onboarding with professional infrastructure.
$
199
/m
Up to 25 seats
Unlimited courses
3 admin accounts
AI Assistant: Answers 100 learner questions/month
AI Course Builder: Converts 5 videos into courses/month
AI Analytics: 50 data insights/month
Growth
Most popular
Scale at speed with advanced AI-automation and analytics.
$
699
/m
Everything in Starter
Up to 300 seats
AI Assistant: Answers 1,000 learner questions/month
AI Course Builder: Converts 25 videos into courses/month
AI Analytics: 500 data insights/month
Priority Support
Enterprise
Maximum power for organizations with complex training needs.
$Custom
/m
Everything in Pro
Unlimited seats
Multi-tenant architecture
Enterprise-grade Security & Privacy
Unlimited AI usage
Dedicated onboarding specialist
Monthly
Annual
Save up to 20%
Starter
Standardize your onboarding with professional infrastructure.
$
199
/m
Up to 25 seats
Unlimited courses
3 admin accounts
AI Assistant: Answers 100 learner questions/month
AI Course Builder: Converts 5 videos into courses/month
AI Analytics: 50 data insights/month
Growth
Most popular
Scale at speed with advanced AI-automation and analytics.
$
699
/m
Everything in Starter
Up to 300 seats
AI Assistant: Answers 1,000 learner questions/month
AI Course Builder: Converts 25 videos into courses/month
AI Analytics: 500 data insights/month
Priority Support
Enterprise
Maximum power for organizations with complex training needs.
$Custom
/m
Everything in Pro
Unlimited seats
Multi-tenant architecture
Enterprise-grade Security & Privacy
Unlimited AI usage
Dedicated onboarding specialist
Monthly
Annual
Save up to 20%
Starter
Standardize your onboarding with professional infrastructure.
$
249
/m
Up to 25 seats
Unlimited courses
3 admin accounts
AI Assistant: Answers 100 learner questions/month
AI Course Builder: Converts 5 videos into courses/month
AI Analytics: 50 data insights/month
Growth
Most popular
Scale at speed with advanced AI-automation and analytics.
$
799
/m
Everything in Starter
Up to 300 seats
AI Assistant: Answers 1,000 learner questions/month
AI Course Builder: Converts 25 videos into courses/month
AI Analytics: 500 data insights/month
Priority Support
Enterprise
Maximum power for organizations with complex training needs.
$Custom
/m
Everything in Pro
Unlimited seats
Multi-tenant architecture
Enterprise-grade Security & Privacy
Unlimited AI usage
Dedicated onboarding specialist
The real reason we built Ascend.
We didn't build Ascend to be just another "intelligent platform". We built it because we saw a massive, expensive gap in the SaaS industry.
Companies build powerful software. They sell it to other companies. But they have absolutely zero visibility into whether the individuals inside those companies actually learn how to use it.
That gap is where growth breaks, where onboarding gets stuck, and where churn happens.
Ascend is the infrastructure designed to close that gap. We help B2B SaaS companies scale faster by shifting the focus from onboarding organizations, to making sure every single employee actually masters the product.
We're not just creating software. We're building the layer between closing the deal and actually getting it used.
About Us
Address
Burmavegen 116, Lillehammer, Norway
Contact
contact@ascendartificial.com
The real reason we built Ascend.
Onboarding Pipeline Tracker
A structured onboarding timeline. Zero room for confusion.
Track onboarding across all organizations from one timeline. Align expectations instantly by setting clear milestones and target dates for your clients. Know exactly who is on track and who is falling behind—without asking. Get automatic alerts and give every customer full visibility into their own progress.
Track every milestone in one clear timeline
Set automated rules for step completion
Client self-service: Customers see their own progress
Build custom timelines for any role, user, or company
Monthly
Annual
Save up to 20%
Starter
Standardize your onboarding with professional infrastructure.
$
249
/m
Up to 25 seats
Unlimited courses
3 admin accounts
AI Assistant: Answers 100 learner questions/month
AI Course Builder: Converts 5 videos into courses/month
AI Analytics: 50 data insights/month
Growth
Most popular
Scale at speed with advanced AI-automation and analytics.
$
799
/m
Everything in Starter
Up to 300 seats
AI Assistant: Answers 1,000 learner questions/month
AI Course Builder: Converts 25 videos into courses/month
AI Analytics: 500 data insights/month
Priority Support
Enterprise
Maximum power for organizations with complex training needs.
$Custom
/m
Everything in Pro
Unlimited seats
Multi-tenant architecture
Enterprise-grade Security & Privacy
Unlimited AI usage
Dedicated onboarding specialist
Monthly
Annual
Save up to 20%
Starter
Standardize your onboarding with professional infrastructure.
$
249
/m
Up to 25 seats
Unlimited courses
3 admin accounts
AI Assistant: Answers 100 learner questions/month
AI Course Builder: Converts 5 videos into courses/month
AI Analytics: 50 data insights/month
Growth
Most popular
Scale at speed with advanced AI-automation and analytics.
$
799
/m
Everything in Starter
Up to 300 seats
AI Assistant: Answers 1,000 learner questions/month
AI Course Builder: Converts 25 videos into courses/month
AI Analytics: 500 data insights/month
Priority Support
Enterprise
Maximum power for organizations with complex training needs.
$Custom
/m
Everything in Pro
Unlimited seats
Multi-tenant architecture
Enterprise-grade Security & Privacy
Unlimited AI usage
Dedicated onboarding specialist